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Thread: Catastrophic engine failure E70 35d 2010

  1. #1
    Junior Member tom's Avatar
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    Default Catastrophic engine failure E70 35d 2010

    Catastophic engine failure. Hi everyone,
    Having trouble with BMW Canada trying to get goodwill from them. For the first time in 43 years of BMW ownership, I have a major problem with an E70 X5 35d: at 82900km, the engine knocks (Worn crank/conrod bearings)and needs to be repaired or replaced at an approximate cost of $25000, Canadian. BMW Canada customer service just refuses to pay for the repair no matter how much I plead...
    The car is one year out of waranty and 2900km past the normal milage limit of the waranty.
    Does anyone have a similar experience with BMW Customer Service?
    The car was bought used 20 months ago and originaly came from an Ohio dealership.
    Thanks for your interest.
    Bert

  2. #2
    Hiding in the bushes Gregster's Avatar
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    It's the One year and bought outside of Canada... If it was one or two months they may have covered it.. or if you had bought it locally/serviced at the dealer they may have gone to bat for you.

    Was diesel leaking into the crankcase through the High Psi fuel pump?
    Last edited by Gregster; 06-30-2015 at 10:10 PM.

  3. #3
    Junior Member tom's Avatar
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    Quote Originally Posted by Gregster View Post
    It's the One year and bought outside of Canada... If it was one or two months they may have covered it.. or if you had bought it locally/serviced at the dealer they may have gone to bat for you.

    Was diesel leaking into the crankcase through the High Psi fuel pump?
    No, never had an oil level too high warning!

  4. #4
    Hiding in the bushes Gregster's Avatar
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    Quote Originally Posted by sourirebert View Post
    No, never had an oil level too high warning!
    What would you want for it in its current state?

  5. #5

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    J'espérais que tout cela ce règlerait bien.

    Au Québec il y a la loi de la protection du consommateur qui dit qu'un bien acheté doit servir pour une période raisonnable sans requérir d'investissement ou de réparations majeures. Contacte celui qui te l'a vendu, et s'il ne veut rien savoir, c'est soit L'OPC ou une poursuite.
    Il y a de la jurisprudence à ce sujet.
    Bonne chance.

  6. #6

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    Une autre option serait de changer le moteur pour un usagé d'un centre de recyclage.
    Recyclage St-Bruno se spécialise dans les BMW.
    http://www.recyclagest-bruno.com/en/home.html

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